FAQ & Product Guide
Find answers about your Ecofy products, usage guides, filter replacements, shipping, and more.
Water Purifier Usage Guide
Step-by-step setup and usage instructions for each Ecofy Water Purifier model.
Ecolive EL10
No Installation System
- 1
Pour tap water into the top reservoir (holds up to 8 L)
- 2
Water gravity-filters through the 3-stage cartridge automatically
- 3
Collect purified water in the lower tank — no power needed
- 4
Dispense from the built-in tap whenever you need clean water
- 5
Replace the filter every 3–4 months or after ~1,500 L
Ecolive EL30 / EL40
Advanced Home Filtration
- 1
Connect the inlet hose to your kitchen cold-water faucet
- 2
Place the unit on the countertop beside your sink
- 3
Run 2 full flush cycles to prime the filters before first use
- 4
Press the dispense button for purified water on demand
- 5
The LED indicator turns red when a filter replacement is due
Ecolive EL20
Countertop Purifier
- 1
Screw the included diverter valve onto your existing faucet
- 2
Connect the supply hose from the diverter to the purifier inlet
- 3
Flip the diverter switch to 'Purify' and run water for 30 s
- 4
Purified water flows from the EL20's dedicated output spout
- 5
Replace the filter cartridge every 6 months
Frequently Asked Questions
Quick answers to the most common questions about Ecofy products.
Water Purifiers
Filter Kits & Replacements
Laundry Products
Personal Care
Orders, Shipping & Returns
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